Software Lifecycle

Software Lifecycle SeeTec Cayuga

Sales Phase (blue): The relevant software version is sold for new projects. Error corrections are provided free of charge, support is available.

Warranty Phase (green): Error corrections are provided free of charge. Existing installations with the relevant version can be expanded. No more sales for new projects, support is available.

Expansion Phase (orange): Existing installations with the relevant version can still be expanded. No more sales for new projects, error corrections are charged, support is available.

Support Phase (red): In this period, only telephone support is available, the software version is no longer on sale and can no longer be expanded. No more new bug fixes or patches will be developed. After the end of this phase, the software version will be "end of life".

In case of a defect during the maintenance period, SeeTec may choose to upgrade the customer to a newer version.

Version Release Date End of Sales End of Warranty End of Maintenance End of Support
Cayuga R1 20.09.2013 30.10.2013 replaced by Cayuga R2
Cayuga R2 30.10.2013 26.03.2014 26.03.2015 26.03.2017 26.03.2018
Cayuga R3 26.03.2014 31.07.2014 31.07.2015 31.07.2017 31.07.2018
Cayuga R4 31.07.2014 09.12.2014 09.12.2015 09.12.2017 09.12.2018
Cayuga R5 09.12.2014 16.04.2015 16.04.2016 16.04.2018 16.04.2019
Cayuga R6 16.04.2015 15.02.2016 15.02.2017 15.02.2018 15.02.2019
Cayuga R7 15.02.2016 17.06.2016 17.06.2017 17.06.2019 17.06.2020
Cayuga R8 17.06.2016 05.12.2016 05.12.2017 05.12.2019 05.12.2020
Cayuga R9 05.12.2016 08.05.2017 08.05.2018 08.05.2020 08.05.2021
Cayuga R10 08.05.2017 Oct. 2017 Oct. 2018 Oct. 2020 Oct. 2021

Software Lifecycle SeeTec 5.4.x

Sales Phase (blue): The relevant software version is sold for new projects. Error corrections are provided free of charge, support is available.

Warranty Phase (green): Error corrections are provided free of charge. Existing installations with the relevant version can be expanded. No more sales for new projects, support is available.

Support Phase (red): In this period, only telephone support is available, the software version is no longer on sale and can no longer be expanded. No more new bug fixes or patches will be developed. After the end of this phase, the software version will be "end of life".

In case of a defect during the maintenance period, SeeTec may choose to upgrade the customer to a newer version.

Please note that support for SeeTec 5.4.x will terminate at the end of June 2017. Until then you have the opportunity to migrate to SeeTec Cayuga within the framework of the “SeeTec 5 Migration Program”. Your contact person will be pleased to provide further information. Please get in touch!

Please note that SeeTec versions starting 5.3.x and older have reached "end-of-life" status since December 2013. This means that there won't be any support and no new patches will be created any more for this versions. SeeTec 5.4.x is still being assisted. If you are using the software versions mentioned above, please talk to our sales team to discuss how to upgrade to our latest version.