Globalization - as well as the ongoing growth of e-commerce - result in a continuously increasing volume of shipments and parcels worldwide. And the growth of the global shipping volume is expected to further continue.
The rising volume of goods to be delivered imposes a major challenge for logistics companies such as freight forwarders or courier, express and parcel service providers to make their processes keep up with this growth. In Europe alone, the value of shipments getting lost each year adds up to 5 billion euro - not including the cases of consignments being damaged in the shipping process or penalties in case of belated delivery.
As for logistics companies the on-time delivery of undamaged shipments is a critical success factor, it is key to react quickly to any case of loss or damage to avoid delays and/or penalties and to retain customer satisfaction.
Here, the Qognify Logistics Solution comes into play: By combining process and video data in an intelligent way, the route a shipment takes in a warehouse from receipt to dispatch is seamlessly documented, allowing fast and targeted investigation and clarification for any kind of incident. With its flexible and versatile design, it fits perfectly into your existing process environment.
Retrieve shipments, parcels or pallets in your warehouse - quickly and precisely.
Find out at which point during the process a shipment was damaged or got lost.
Document and monitor all events to make your processes more transparent.
Know, where a consignment is located in your warehouse - at any time.
Who will take over liability for a shipment being damaged or lost? In case of doubt costs are often imposed on the logistics provider - regardless if he is really responsible. It's cases like these, where the Qognify Logistics Solution provides the necessary evidence in almost no time.
Many mail order companies have to deal with customers complaining about incomplete shipments on a daily basis. It is often difficult to find out what really happened to a shipment as the transfer of liability often has not been documented clearly. The Qognify Logistics Solution allows all information related to a shipment to be used for a targeted search.
In warehouses and logistics centers boxes or pallets may be dropped at the wrong position. As a result, they may not be found or they are even shipped to the wrong destination - which results in considerable costs. The Qognify Logistics Solution allows for the fast tracking of every single shipment, even though the allocation of the logistic area changes daily.
An RFID tag reveals the location of a scan or the position of a package
A highly flexible connection to an ERP/WMS enables shipment information to be used for search
Integrated solution „Dimensioning, Weighting, Scanning“ provides additional shipment information
Visual inspection using X-ray provides information about the actual content of a package