Through the merging of online and stationary trading, retail is undergoing a permanent transformation process.
In addition to solutions for well-known challenges such as prevention of theft, fraud and attacks, intelligent, integrated concepts provide new possibilities for the optimization of processes or to enhance the shopping experience.
Receiving relevant information quickly and efficiently and in the right context means being able to make appropriate decisions at any time.
The shift from analog to IP-based technology has massively facilitated the availability and the processing of video data, enabling new applications beyond the reduction of theft and fraud. BVI, the next generation of an intelligent video application combines video and process data, thus providing a new level of information including the customized presentation and monitoring of KPIs via dashboards and reports.
Theft in retail shops is as old as trade itself but has recently reached new levels due to the increase in organized crime. The willingness to use violence against employees and customers is also increasing.
Buy online, pick up in store: This approach solves the problem of high delivery costs for brick & mortar retailers. According to McKinsey*, "Click & Collect" will save up to 30 % on costs by eliminating the expensive last mile while encouraging customers to make additional purchases.
(*) Source: McKinsey: The future of online grocery in Europe.
To increase the store's earning potential, price setting, sales promotion measures, employee planning, etc. are regularly reviewed and carried out. In addition, however, the customer demands new, frequently changing offers - which in turn have to be implemented through active space management.
Integration of PoS and video data enables seamless documentation of any transaction
Precise product-related information along with video data at any time
Connection to an ERP system allows transaction-based information to be used for search
Combine access control events with video e.g., to monitor the delivery entrance