You know their voices from the phone and have received emails from them – but do you know how the colleagues in our Service & Support Team look like? Our experts are happy to help you when you need support – in way more than 60 cases a week.
Each of them is looking forward to your feedback – so please participate in our service quality survey and let us know what we can do better. You will be invited automatically whenever one of your tickets will be closed.The main objective of our support team is to give you as our partner or customer the best possible support we can offer. You can reach our support team any time via our online help desk. In addition our hotline is available on workdays between 8:30 am and 5:30 pm CET for our Certified and Gold Certified Partners.If necessary, tricky cases can be solved by us on site. Catch up on our offerings and give us a call (+49) 7251 9290–0.